SWITCHBOARD // ORBITAL OPERATIONSANALOG DIVISION
CREATIVE FIRST · FIELD FORMS
Field-Service Ops Starter Pack

Get your jobs out of your head and onto one page.

A $49 starter kit of plain SOPs and job forms for small service teams.

Who it's for

Small HVAC, plumbing, rental, and property-management teams who want their everyday know-how written down in plain steps and every job tracked in one place.

Requests come in by phone, text, and walk-in. Jobs live in someone's memory, steps change depending on who's on site, and finished work sometimes never gets invoiced. The Pack gives you one list and one simple way of doing things.

What's inside · six pieces

01

Start Here

How to use the pack in one afternoon (about 2 hours).

PDF
02

Blank SOP Template

Write any task as short, numbered steps.

PDF
03

Sample SOP: Residential Standby Generator Maintenance Visit

A finished example to copy.

PDF
04

Work-Order Log

Every open job with an owner and a status. Comes as a PDF plus an editable spreadsheet with dropdowns and late/not-invoiced highlighting.

PDF + SPREADSHEET
05

Preventive Maintenance (PM) Visit Checklist

Tick-boxes for any recurring visit.

PDF
06

Job Closeout Sheet + Customer Note

Record the work and tell the customer the same day.

PDF
Pack cover, dark Switchboard style
Cover
PM Visit Checklist, print-friendly page
PM checklist · print
Work-Order Log, dark screen version
Work-Order Log · screen

After purchase

Open Start Here and follow its five steps:

  1. List 5 tasks your team does every week.
  2. Read the sample SOP.
  3. Write your starred task.
  4. Log every open job.
  5. Try it on one real job this week.

FAQ

Do I need special software?

No. Everything prints, and the log works in any spreadsheet app.

My work isn't generators. Is it still useful?

Yes. The sample is just an example. The template and checklist fit any recurring task, like a tune-up or a rental unit inspection.

Can I edit it?

Yes: "For use inside one business. Edit freely. No resale, sharing, or redistribution, including as templates."

Is it safe on equipment?

These are generic templates. The manufacturer's manual and local code always win.

Rather have it set up for you?

Reply to your receipt and ask about the done-for-you build.

License: For use inside one business. Edit freely. No resale, sharing, or redistribution, including as templates.
Get the Starter Pack, $49

$49, paid once. One-time download.